77bq Privacy Policy

1.1 What Information We Collect

During registration and use of the 77bq platform, we may collect the following types of information:

• Identity information: full name, date of birth, national ID number (where applicable).
• Contact information: email address and mobile number.
• Financial information: deposit and withdrawal history, payment methods used (bKash, Nagad, Rocket, Upay).
• Device and technical information: IP address, browser type, operating system, and device identifiers.
• Usage information: activity logs on the platform, game history, transaction details, and session information.
• Cookie and tracking data: information automatically collected while browsing the website.

1.2 How We Collect Information

We collect your information in the following ways:

• Through your direct input during account registration.
• Through technical information automatically collected during platform use.
• Financial transaction information provided through payment processing partners.
• Information provided when contacting our customer support team.

2.1 Primary Purposes of Use

77bq uses your personal information only for legitimate and defined purposes. These purposes include:

• Managing and verifying your account.
• Processing deposits, withdrawals, and bonuses.
• Verifying your identity and preventing fraud.
• Providing customer support and resolving technical issues.
• Improving our service quality and developing new features.
• Complying with regulations and meeting legal obligations.

2.2 Communication and Marketing

With your consent, we may notify you by email about new bonus offers, promotions, and important updates. You may request to stop receiving such messages at any time by contacting us.

3.1 Technical Security Measures

77bq uses industry-standard security technology to keep your personal and financial information secure. Our security measures include:

• SSL (Secure Socket Layer) encryption — secures all data transfers.
• Secure server infrastructure — prevents access by unauthorized parties.
• Regular security audits and vulnerability testing.
• Two-factor authentication option.
• Data access logging and monitoring of suspicious activity.

3.2 User Responsibilities

Alongside our technical security measures, we ask you to follow the steps below to ensure the safety of your own account:

• Keep your password strong and change it regularly.
• Never share your login credentials with anyone.
• Log out of your session after using a public or shared device.
• Notify us immediately if you notice any unusual activity on your account.

4.1 Information That May Be Shared with Third Parties

77bq does not sell or commercially exploit your personal information. However, in the following limited circumstances, certain information may be shared with designated third parties:

• Payment processing providers (bKash, Nagad, Rocket, Upay) — to complete transactions.
• Identity verification providers — to manage the KYC process.
• Law enforcement authorities — when required to meet legal obligations.
• Technology service partners — for the technical operation of the platform, under strict confidentiality agreements.

4.2 When Information Is Not Shared

We never share your information with advertisers, data brokers, or any other third party without your consent. We have written agreements with each third-party service provider that ensure the protection of your data.

5.1 What Cookies Are and Why They Are Used

Cookies are small data files stored in your browser. 77bq uses cookies for the following purposes:

• To keep your login session active and ensure account security.
• To remember your preferences and language settings.
• To monitor and improve platform performance.
• To detect and prevent fraudulent activity.

5.2 Cookie Controls

You can disable cookies by changing your browser settings. However, please note that disabling cookies may limit some important platform functions or cause them not to work properly.

6.1 How Long Information Is Retained

77bq retains your personal information only for as long as it is necessary to provide services, meet legal obligations, or resolve disputes. Under our general policy:

• Active account data — for the full duration while the account remains active.
• Transaction data — for the period determined by financial regulatory requirements.
• Closed account data — for a limited period to meet legal and regulatory obligations.

6.2 Data Deletion Requests

You may request the deletion of your personal information. However, some information may be required to be retained for a specific period due to legal obligations. Contact our support team to submit a deletion request.

7.1 Your Data Rights

As a user of the 77bq platform, you have the following rights over your own personal information:

• Right of access: the right to know what information we have collected about you.
• Right of rectification: the right to request correction of inaccurate or incomplete information.
• Right of erasure: the right to request deletion of your information in certain circumstances.
• Right to restriction of processing: the right to request that use of your information be limited in certain circumstances.
• Right to withdraw consent: the right to withdraw your consent at any time.

7.2 How to Exercise Your Rights

To exercise any of your rights, contact our support team directly via live chat or email. We will review your request promptly after receiving it and take appropriate action.

8.1 Age Restriction

The 77bq platform is for users aged 21 and above only. We do not intentionally collect any personal information from minors. If we learn that a minor has registered on our platform, we will immediately close that account and delete the associated information.

9.1 Process for Policy Changes

77bq reserves the right to update this Privacy Policy from time to time. If significant changes are made to the Policy, we will notify you in the following ways:

• By displaying a special notice on the platform.
• By sending a message to your registered email address.
• By updating the "Last Updated" date on this page.

9.2 Continued Use After Updates

If you continue to use our platform after a policy update, you are considered to have consented to the revised policy. If you do not agree to the new policy, the option to close your account remains open to you at any time.

10.1 Legal Framework

This Privacy Policy has been prepared in accordance with international standards for data protection and privacy. In the event of any dispute, both parties will first attempt to resolve the matter through discussion. If a resolution cannot be reached through discussion, the appropriate legal process will be followed.

10.2 Relationship with Other Policies

This Privacy Policy is an integral part of 77bq's terms and conditions. In the event of any conflict, the terms and conditions and the Privacy Policy must be read together, and the combined meaning of both shall apply.